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Marketing Consultant Shares Insights blog

Don't cheat your customers!
Bill Hambrecht, chairman of WR Hambrecht & Co once said, “You don’t want any buyer to feel like he’s been foolish or cheated. So they all get the same price.”

I came across this quote recently and it resonated with me, more so than any number of great quotes I have read in my time putting motivational magazines together.
When marketing and robots collide
The rise of robotics is nothing new; everyone from scientists to futurists and the man in the street has been talking about it for decades. We’ve been watching TV robots since the 1950s, wondering when these filmic predictions would come to fruition. We’ve been reading Isaac Asimov books since 1939 pondering whether robotics will one day usurp humanity to become the dominant being. 

Of course we are a long way from robots taking over the world and disobeying Asimov’s Three Laws of Robotics:

1.              A robot may not injure a human being or, through inaction, allow a human being to come to harm.

2.              A robot must obey the orders given it by human beings, except where such orders would conflict with the First Law.

3.              A robot must protect its own existence as long as such protection does not conflict with the First or Second Law.
The business of getting the best out of yourself
Oscar nominated film Whiplash  got me thinking about how far people are willing to go to get the best out of themselves and others. 

 Is your best good enough or do you strive for better, for more or even to be the best? How far can you actually push yourself and others?
The brilliance behind the Seattle Seahawks’ marketing
The Seattle Seahawks are doing something right. This NFL team, owned by Microsoft co-founder Paul Allen, has a marketing strategy that has proved to be incredibly successful – here’s why. 

When it comes to marketing, it is imperative to create a community around your brand. Whatever your brand stands for, you must run with it and create a following of dedicated customers along the way.
Motivation secrets that help you become a better goal setter
"The greater danger for most of us is not that our aim is too high and we miss it, but that it is too low and we hit it." - Michaelangelo

Goals. Not the kind kicked by America's best field goal exponent. More the type set by entrepreneurs, businesses, fitness fanatics and anyone who wants to get the most from life. I’ve edited a lot of pieces about goal setting in the last two months. It’s that time of year. Of those, however, who are taking advice about setting their goals, many fail to stick them.
The custodian of your brand
Getting ready for the artic freeze with a 12 degree chill expected tomorrow, I am gladly sitting in my warm office in Atlanta.

The team is fired up for the start of the new year. At this time of year, many people rethink where they sit in this world; life, work, health. I for one, have been doing a lot of that lately.

As I embark on the next phase of our global expansion, I am left with some thoughts on the people I employ and those who would best suit our company going forward.
Dallas isn't all cowboy hats, beef and oil tycoons - its one of the world's most innovative cities and after reading an article on bizbeatblog recently where 3 companies from Texas was named in Thomson Reuters' 2014 Top 100 Global Innovators list, I have realized just how innovative Texans are.

Dallas' Texas Instruments Inc, has leveraged the fast moving world of technology, focusing on innovation as the key ingredient to the company's growth. 

Last year Texas Instruments launched new technology that sends vibrations from a smartphone to a smart watch when an email comes in. They have also developed a switch-controlled outdoor shower that uses little water and a talking toilet.
There’s a lot to love about New York City.

I have been here many times and each and every time, I fall in love all over again.

New York has been kind to me. The weather, which is reasonably mild for this time of year, has been easy to accommodate with a few layers of clothing. The restaurants new and old have been phenomenal and the people have been friendly. What more can a girl ask at this time of year?
Entrepreneurs, managing directors, CEO's, Presidents, CMO's, marketing managers and digital marketing directors are all thinking about how their 2015 marketing strategies are going to be executed - after all it's that time of year.

While most B2B organizations have been fine tuning their marketing strategies for months, other's are only now just scrambling to put one together. At Marketing Eye, December and January is our highest inquiry month predominantly due to so many companies waiting until the last minute to develop their marketing strategies.

It's crazy because by leaving it to the last minute, you are already starting behind the 8-ball and giving your more organized competitors a head start. 

Here are some things that you should be thinking about:


What's next for 2015

Dec 30, 2014 Written by
December was a short month in the office; only two weeks in length, yet it produced the most sales on record. We surpassed our sales forecast by 62 percent in the first week, and finished off hard with two contracts coming in from Geelong Grammar and Parramatta City Council on the last day in the office.

Internationally, we are in a fast-growth phases and this holiday has been spent working out how we will accomodate the extra sales and at the same time keep moving forward, leveraging our unique positioning. 

We now have three inside sales executives in the company, with that set to double by the end of the first quarter next year. This investment has paid dividends as it allows marketing managers to focus on their jobs and not be tied down by talking to prospects that are warm and not hot. They no longer put together the proposals or the contracts, which are all done by our well trained inside sales executives.
10 Mistakes Companies Make When Expanding Internationally
It's been 2 full years since Marketing Eye first expanded internationally into the US market. To say I was unprepared for what was to come was an understatement and as much as I thought that I planned, I have constantly realized how many things that I missed in the planning process.

The things I didn't account for often became the biggest hurdles that I had to overcome. You soon realize when you expand internationally how little you really know about a place and the inherent differences that at times can make or break you.
How social media is your biggest PR tool

While a sex tape is a good way to get media exposure for some; Kim Kardashian, Paris Hilton and alike - it's not the right way to get the type of media exposure to escalate your business's chance of being written about.

When I first started doing PR, I used to write a media release and fax it to a media outlet - all with varying results. The headline, like it is today, is worth it's weight in gold, and if you have a strong first paragraph, you may get that call back you have been waiting for.

That was soon followed up with 'pitching' on the telephone and depending on what mood the journalist was in or your ability to 'sell' a story to them, you either walked away with a published article or your press release was thrown in the trash can.

In 1998, the faxing part changed to emailing which was fantastic because it was a much faster and less tedious way of getting a media release out to journalists. It also was a much more environmentally friendly way to operate and allowed for changes to be made to ensure that each email sent out to a journalist was a one-to-one marketing piece rather than an everything to everyone, hit and miss style approach.

It's time to appoint a Chief Marketing Technology Officer

The lines blurred sometime in the last 10 years, but I don't know exactly when it happened.

 

Having started my first business at 25 years of age, specializing in technology marketing, I thought I had it all. A marketer who understood technology marketing and who could talk the talk which at that time seemed to be, the height of the dot com boom, the most lucrative marketing position one could hold.

 

Then of course, someone came along and started talking about company culture, and marketers took a turn to start embellishing the on-boarding process of new recruits, with a mixture of "people marketing" with "technology marketing" - and for a time, that was all the rage. It seemed to be the only thing people were talking about and marketers starting play a role in human resources, giving recruiters and in-house HR managers the tools to "sell their brands" like they were a front line sales executive needing to close the deal in order to reach their quotas.

Why your marketing agency needs a flat organizational structure

The next 12-months is going to be incredibly different for people who work at Marketing Eye. After years of working hard at establishing a product and service that is unsurpassed by industry standards, driven by technology, systems and processes, we are now working tirelessly on how to build the right culture going forward.

There have been many hit and misses and lots of unnecessary frustration, but finally I think as a team we have hit the nail on the headand I am about to test it to the enth degree.

Flat Organizational Structure

Weaning employees off hierarchy-driven decision making has been a test of both patience and perseverance. Gen-Y's have been told that they need leadership in order to be successful, yet some of the most successful companies in the world, like Google, are saying quite the opposite. Their investment in a flat organizational structure has not only shown dividends on the balance sheet, but it has created a workplace and culture that the world-over admires and respects.

For smaller companies that have an established organizational structure, driven largely by an entrepreneur, it is more difficult to adapt to a flat organizational structure with the primary reason being that both parties; the entrepreneur and the employees, find it difficult to let go.

I have been travelling the world growing "my small business" and have found that it is almost impossible to be the leader I would have hoped to be, living the life I do. I certainly am no role model in this department, nor do I follow the many books I have bought over time on"how to be a good leader" no matter how much I try but ultimately fail in my pursuit.

If nothing changes, nothing changes

We learn most from failures, and it is with these experiences that we equip ourselves to adapt our ways to do things better and hopefully learn from our lessons.

In the Delivery: our $7 PR Success Story

Recently, a client shared a sage piece of marketing advice, he said “If you have just $100 left in your advertising budget, your best investment is to use it to travel and share your story with your market face-to-face”. Today Marketing Eye put this advice to the test, with great success for one of our clients – Papa Gusto.

A marketing plan does not have to boast an exorbitant budget to be effective, nor does it have to be overly complex and multi-levelled to achieve your goals.  We have proven this.  

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