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In the competitive world of marketing, effective contact center marketing is the linchpin to acquiring new customers and ensuring business growth. Contact centers are the frontline for customer interactions, making them a vital component of any marketing strategy. Let’s study the world of contact center marketing, to learn new ways and key strategies to attract and acquire new customers.
Why marketing is critical to people management
We’ve all done it. You know – got so busy that we forgot that the saying “hello” to our team just doesn’t cut the mustard.
One of the biggest topics that clients are talking to our marketing agency about today is how they can use marketing to better communicate to their people and help manage them in a way that everyone remains on the same page and grows from the experience.
