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As a small business owner, I have been continually disregarded by Telstra over the years with my telephone service being down, connection issues when moving premises, internet down (for one month at one stage!) and so on.
Today, my small business clients in Queensland are all down. They can’t receive emails nor phone calls. Some of these small business rely solely on the telephone and internet.
Shame on you Telstra!
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May 05, 2010
Written by
Mellissah Smith
Telstra needs to seriously consider their customer service levels.
Mellissah Smith
Mellissah Smith is a marketing expert with more than 20 years experience. Having founded and built two successful marketing companies internationally, she is well recognized as a industry thought leader and innovator. Mellissah started her career working with technology and professional services firms, primarily in marketing, public relations and investor relations, positioning a number of successful companies to list on the various Stock Exchanges around the world. She is a writer, technology developer and entrepreneur who shares her thoughts and experiences through blogs and written articles published in various media outlets. Brag sheet: #2 marketer to follow on Twitter (2003), Top 150 Marketers to Follow (2015), Top 10 innovative marketers (2014), 60K+ followers on Twitter with 97% authentic.
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