People are pausing and what that means to business is that we are all in a position where we need to "change" what we are doing, and make sure we are listening very clearly to what our clients and prospects are saying.
If you have been around in business for a long time, you would have seen some peaks and troughs. Many of which have seen you and your team challenged, sometimes to the point where restructure has been needed.
Marketing Eye is no different. We are capitalizing on change, by delivering a different service, one that meets the needs of the market. Usually in a down turn, we do pretty well. Probably better than in a hot market, as people think they have more money and therefore go for the big agency brand and think that they will in fact get better outcomes. The truth is that sometimes they do as the big agencies steer companies into spending more on marketing, and create a situation where they are forced to rethink their brands.
Our niche of small to medium sized businesses gives us an edge. We are more corporate than our counterparts, and more in tune with the changes in marketing techniques, technologies and practises providing our teams with an edge that is hard to beat.
As I watch the market change closely, I realize that in the last downturn, we acted differently and it was to our advantage. But this one is very different, and if we tried the same actions now, we would actually lose market share.
The market has matured. Every entrepreneur and business leader now knows that digital is the future. Navigating where to spend money and where to hold it for the time being is something that mostly should be in the hands of skilled marketers (not hacks), and some trust needs to be given to the people who do this job day in, day out.
We changed our business strategy a month ago, and have yet to make the changes necessary to focus on the new way we are doing business. Mainly because I have been so involved in charity, that my eye can sometimes be taken off the ball. I know more than most that it is important to look after your bread and butter and a pizza every Friday is not sufficient to manage company culture.
In the next quarter, we are going to invest more than ever in marketing our company. It's critical to our next move and we want to finish Australia on a high for the year, and the US operations to continue to strengthen their positioning and to grow into new markets. I intend to spend a lot of time in New York over the next few months. Our inquiries there are quite significant and this week we will launch a new website, even though we sit in the number one position on google.
Sitting at the top is not enough... it's what you do with that position that really counts.
3 things to think about:
Marketing
Is your strategy about today and the future, or was it done more than 12 months ago and changes in marketing and the economy as a whole haven't been taken into account.
Business Environment
Who do you believe? Is it getting better or is it going to get a whole lot worse? As business leaders we have to navigate change and deliver to our teams a sustainable strategy. If high growth is what we are looking for and securing the sales goals for the next quarter, investment in marketing and delivery is required.
Culture
How is your team coping with all the outside influences; elections, instability of economies, culture of company versus what they read about company culture in magazines and books, expectations on them and their own beliefs of what is possible and what is not? There is a lot to consider.
(Picture credit: Serial Entrepreneur and former YPO President Megan Burton is one of the best change agents in the business. Her company CoinX is one every person should be looking at).
Mellissah Smith
Mellissah Smith is a marketing expert with more than 20 years experience. Having founded and built two successful marketing companies internationally, she is well recognized as a industry thought leader and innovator. Mellissah started her career working with technology and professional services firms, primarily in marketing, public relations and investor relations, positioning a number of successful companies to list on the various Stock Exchanges around the world. She is a writer, technology developer and entrepreneur who shares her thoughts and experiences through blogs and written articles published in various media outlets. Brag sheet: #2 marketer to follow on Twitter (2003), Top 150 Marketers to Follow (2015), Top 10 innovative marketers (2014), 60K+ followers on Twitter with 97% authentic.
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